The time needed to prepare an order for shipping varies. Time frames will depend on the type of custom order, materials used, deadlines, and how many orders are ahead of yours.
Please let us know of any DEADLINES before making a purchase & we will do our best to accommodate you.
Also please let us know of any updates to your order as quickly as possible.
Domestic Shipping Policy
Shipping is currently available to U.S. residents only.
For pre-made items shipping usually takes 3-10 business days. Custom orders can take anywhere from 2-4 weeks or longer.
Orders are not shipped or delivered on weekends.
All paintings ship as is.
Buyer is responsible for all shipping charges unless stated otherwise.
Hippy Rocker Studios is not liable for any products lost or damaged during shipping. If you received your order damaged please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns & Exchanges
Since all products are custom to each order as well as either handmade or custom designed ALL SALES ARE FINAL. All orders are considered final upon payment. No refunds, exchanges, or returns will be accepted. However if there is a problem or concern with your order, let us know as soon as possible so we can try to resolve it.
All non-personalized commissions require a 50% up front payment (this is a non-refundable deposit) and 50% upon completion before or upon delivery. Once commission is completed buyer has 14 days to pay the remaining balance. If the remaining balance is not payed by the date owed the product becomes the property of the artist and can be used in any fashion without permission.
All custom *unsellable commissions, wholesale & instruments require a 100% upfront non-refundable payment. Buyer responsible for all shipping fees.
Hippy Rocker Studios retains the rights to all non personalized designs and artwork and is not to be redistributed, reprinted or for resale by anyone other than Hippy Rocker Studios/Allecia Verga
*Unsellable Commissions include but are not limited to anything with a band, business and/or a person's name or logo. Any design or art that might infringe on your copy right. Any of your personal possessions you've given me to paint.
Collection of your Personal Information
In order to better provide you with products and services offered on our site,
Hippy Rocker Studios may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase Hippy Rocker Studios' products and services, we collect billing and credit card information. The information used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us; (c) signing up for special offers from selected third parties; (d) sending us an e-mail message; (e) submitting your credit card information when ordering or purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather personal or non-personal information in the future.
Use of your Personal Information
Hippy Rocker Studios collects and used your personal information to operate it's website and deliver the services you have requested. Hippy Rocker Studios may also use your personal identifiable information to inform you of other products or services available from Hippy Rocker Studios.
Sharing Information with Third Parties
Hippy Rocker Studios does not sell, rent or lease its customer list to third parties.
Hippy Rocker Studios my share data with trusted partners to help preform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hippy Rocker Studios, and they are required to maintain the confidentiality of your information.
Hippy Rocker Studios may disclose your personal information, without notice, if required by law or in the good faith belief that such action is necessary to; (a) conform to the edicts of the law or comply with legal process served on Hippy Rocker Studios or the site; (b) protect and defend the rights or property of Hippy Rocker Studios; and/or (c) act under exigent circumstances to protect the personal safety of users of Hippy Rocker Studios or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Hippy Rocker Studios.
This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hippy Rocker Studios website.
The Hippy Rocker Studios website may use "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Hippy Rocker Studios pages, or register with Hippy Rocker Studios site or services, a cookie help Hippy Rocker Studios to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hippy Rocker Studios website, the information you previously provided can be retrieved, so you can easily use the Hippy Rocker Studios features that you customized.
You have the ability to accept for decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose decline cookies, you may not be able to fully experience the interactive features of the Hippy Rocker Studios services or the website you visit.
From time to time, Hippy Rocker Studios may contact you via email from Hippy Rocker Studios, you may opt out of such communications by responding with "STOP"
Changes to this Statement
Effective June 11th, 2018